Shipping & Returns
We are committed to providing the customer with a risk free shopping experience, not sure if this is the part you really need? Don't worry, we accept returns with in 30 days for full refund with no re-stocking fee. All we ask is that you pay for the return shipping. After 30 days a 15% percent restocking fee will be charged. Products that are are special ordered are non-cancellable and non-returnable and are excluded from our normal return policy. If you are unsure if your order is custom please contact us to confirm before you place your order.
You may return most new, unopened items within 30 days of delivery for a full refund (excluding custom parts). We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)
You should expect to receive your refund within 24 hours of receipt. Usually this reflects on your credit card statement in about 3 days.
If you need to return an item, simply login to your account, view the order using the "Complete Orders link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
An RMA must be issued before we can issue a refund. Any packages sent back without an RMA being issued will not be processed. You may receive an RMA either by process described above, or simply by calling us at (949) 667-4397
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for the items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
The shipping cut off each day is 11:00am PST. If you placed your order after 11 am please expect your package to ship the next day. If you need your package shipped the same day but it is after 11 am please call us and we will try to accomodate if we have a low shipping volume that day.